Frequently Asked Questions

Your guide to shopping with Chiara

What is the Chiara return policy?

We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to initiate a request.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 days.

How do I find my correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our curated collections may have slight variations in fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.

Can I modify or cancel my order?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.

Are Chiara items ethically sourced?

Quality and ethics are at our core. We partner exclusively with manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible.